تتشرف
أكاديمية ميدلإيست للتدريب والإستشارات
Middle East Academy for training and Consulting
بتقديم مجموعة من الدورات التدريبية خلالعام2016 في مجال
Customer Service
Excellence in Customer Service
10 - 14 July
Sharm El Sheikh
23 - 27 October
Istanbul
Advanced Customer Service
07 - 11 August
Madrid
20 - 24 November
Dubai
Achieving Excellence in Customer Service: Providing a Quality Service
15 - 19 May
Dubai
18 - 22 December
Cairo
Customer Profiling Techniques and Procedures
17 - 21 July
Istanbul
04 - 08 September
Jordan
Certified Customer Service Professional
14 - 18 August
Dubai
02 - 06 October
Sweden
Implementing and Managing a Customer Complaints System
22 - 26 May
Cairo
30 Oct - 03 Nov
Dubai
Customer Focused Management
24 - 28 July
Kuala Lumpur
27 Nov - 01 Dec
Casablanca
Customer Requirements Analysis
21 - 25 August
Dubai
18 - 22 September
Sharm El Sheikh
Customer Relationship Management (CRM)
28 Aug - 01 Sep
Casablanca
25 - 29 December
Dubai
Excellence in Customer Service (Service Beyond Expectation)
01 - 05 May
Sharm El Sheikh
09 - 13 October
Kuala Lumpur
Managing Service Quality and Customer Satisfaction
29 May - 02 June
Dubai
06 - 10 November
Istanbul
Customer Service Mindset
31 July - 04 August
Istanbul
04 - 08 December
Dubai
Service Quality and Excellence: Beyond Customer Service
08 - 12 May
Cairo
25 - 29 September
Sharm El Sheikh
Developing Internal Customer Services
10 - 14 July
Jordan
16 - 20 October
Kuala Lumpur
دبي – ماليزيا –كوالالمبور– باريس – فيينا – مدريد – لندن
القاهرة – الأردن – سنغافورة – شرم الشيخ -الاسكندريه – إسطنبول – كازابلانكا – ميونخ – الدمام – الرياض
لمزيد من الاستفسارات وطلبالمحتويات يرجي التواصل مع الاستاذة : رانياعبد العزيز
Cairo Mob: 002 011 52 00 50 55
وللتواصل على فرع دبي
Dubai Mob: 00971 564 812 264
Website: www.meatc.net
ولكم منا جزيلالشكر والاحترام