Mohamed Mamdouh Elkhatieb
Neighborhood 32, 15 May, Helwan
[مشاهدة الروابط متاحة فقط لأعضاء المنتدى .. ]
(+202)42152151 – (+2010)8885436
WORK EXPERIENCE
CO. El Rashidi El Mizan Confectionery
Website: [مشاهدة الروابط متاحة فقط لأعضاء المنتدى .. ]
Period : August 2010 till present
Title : Recruitment Specialist
Duties & Responsibilities
 Determination of vacancies and handle the recruitment process from building up pool of candidates, screening CVs, conducting interviews and tests, and handling the hiring and orientation procedures.
 Open new channels with recruitment companies to attract the employees required and preparing waiting lists.
 Prepare and implement interviews schedule for nomination of the suitable candidates.
 Follow-up period for new staff (probation period) and maintain a model of performance and sent to the Director of the Department during this period
 Preparing resignations by handle employee exit process (internal release, form 6, medical care, bank account).
 Following up ant implementing laws and regulations governing the work.


Co. Etisal International call center
Website: [مشاهدة الروابط متاحة فقط لأعضاء المنتدى .. ]
Period : Jun 2010 till August 2010 .
Title : Customer service representative.
Duties & Responsibilities
Handle customer inquiries, complaints and ultimately repairing trust and winning loyalty throughout Etisalat DQ offshoring project.




Co. Sohel For Recruitment
Website : [مشاهدة الروابط متاحة فقط لأعضاء المنتدى .. ]
Period : April 2009 till October 2010
Title : Recruitment Specialist.
Duties & Responsibilities
 Making a search plan to identify unlimited figure of interested candidates.
 Screen and monitor resumes gained through all the known searching channels weather from our archiving databank, website, post, or newspaper advertisement in orders to shortlist the best suitable candidates.
 Nominate the suitable candidates to the Client.
 Prepare and implement interviews schedule regarding to the client given time/place.
 Maintains clients' correspondences and important documents.
 Receiving requests directly from the clients.
 Provide clients with suitable candidates to occupy the available vacant positions.
 Coordinate between clients and candidates through the hiring procedures.
 Interview candidates, and send their results to my clients.
 Follow up with the selected candidates to finish all the related procedures with the consulate till the selected candidates travel.
 Get the original contracts signed by the candidates.
 Design all the overseas recruitment campaigns advertisements, take all the necessary actions toward publishing, maintain and keep copies of all the necessary documents that required for publishing.
 Maintain & Update a book that keeps original copies of all the published advertisements.
 Follow up my clients' requests & required advertisements.
Co. S.M Company For Network and PCs Accessories
Period :Jan 2005 till Jan 2008
Title : IT Manager
Duties & Responsibilities
 Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists.
 Provided computer help desk support via telephone communications with end-users
 Manage and maintain 12 PCs and handling any problems could happened in the network.
 Reinstalling software and keep them up to date.
 Monitoring the performance of computers and be sure that don't Hang up on daily working hours.
EDUCATION
• Graduated from Faculty of Science 2003, Benha University.
Major : Math.
PERSONAL INFORMATION
 Nationality : Egyptian
 Birth Date : 22/9/1980
 Gender : male
 Martial Status : Married
 Military status : Completed
 Driving License : Yes
SPEAKING LANGAUGES
• Arabic : Native
• English : Excellent (Reading, Writing and Speaking)
COMPUTER SKILLS AND QUALIFICATIONS SUMMARY
 Telesales at LinkDotNet for DSL services (training) For one month
 Marketing department at ELNAS space channel ( training ) For one month
 Customer services at XCEED call center( training in Mobinil account ) For two month
 Microsoft Certified System Engineer ( MCSE ) from IBM
 General English course from American University in Cairo
 (Lower Intermediate II) level No. 9
 Certificate in Human Resources Management from American University in Cairo.
 ( Recruitment and Selection, Contemporary Management , Employment Law ) [/B]