النتائج 1 إلى 1 من 1

الموضوع: The Consumer in Public Services: Choice, Values and Difference

  1. #1
    نبذه عن الكاتب
     
    البلد
    الصومال
    مجال العمل
    أعمال ادارية
    المشاركات
    4,421

    The Consumer in Public Services: Choice, Values and Difference

    [LTR]This book challenges existing stereotypes about the 'consumer as chooser'. It shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services. The analysis shows that there are many different 'faces' of the consumer and that it is not easy to categorise users in particular environments. Drawing on empirical research, "The Consumer in Public Services" critiques established assumptions surrounding citizenship and consumption. Choice may grab the policy headlines but other essential values are revealed as important throughout the book. One issue concerns the 'subjects' of consumerism, or who it is that presents themselves when they come to use public services. Another concerns consumer 'mechanisms', or the ways that public services try to relate to these people. Bringing these issues together for the first time, with cutting-edge contributions from a range of leading researchers, the message is that today's public services must learn to cope with a differentiated public. This book will be of interest to scholars and students in the fields of social policy and public administration. It will also appeal to policy-makers leading 'user-focused' public service reforms, as well as those responsible for implementing such reforms at the frontline of modern public services. [/LTR]
    الملفات المرفقة

موضوعات ذات علاقة
What Is The Difference Between Sales Rewards and Performance Incentive?
One the surface these two terms might seem quite similar but their application is quite different in reality. The sales rewards are quite simply a small part... (مشاركات: 0)

Difference between CTC and Gross salary
CTC vs Gross Salary A salary is the periodic payment that an employee receives from an employer in return for the work he provides. An employee, when... (مشاركات: 0)

السلع العامة = Public goods
السلع العامة = Public goods وهي السلع أو الخدمات التي لا يؤدي استهلاك بعض الأفراد لها إلى الإقلال من الكمية المتاحة منها للآخرين . أي أن طرح هذه السلع... (مشاركات: 0)

عمليات المسح السوقي = Consumer surveys
عمليات المسح السوقي = Consumer surveys ويتم ذلك من خلال سؤال عينة من المستهلكين بشأن ردود أفعالهم لبعض التغيرات التي قد تحدث في السعر وغير ذلك من محددات... (مشاركات: 0)

وحدات تجارب الاستهلاك = Consumer clinics
وحدات تجارب الاستهلاك = Consumer clinics وهي عبارة عن تجارب معملية يتم من خلالها إ مداد المشاركين بمقدار معين من المال ومطالبتهم بإنفاقه في أحد المتاجر... (مشاركات: 0)

أحدث المرفقات