Professional Certificate Human Resources Management WALDENBURG INTERNATIONAL COLLEGE
Professional Certificate Human Resources Management WALDENBURG INTERNATIONAL COLLEGE
DESCRIPTION PROGRAMME
The Human Resource Management and Development Program me has been designed for HR executives and senior managers with the aim of obtaining the best from their organization’s human resources. The program me blends a number of areas of academic knowledge in organizational analysis, HR and knowledge management. Additionally powerful tools are presented for analyzing and implementing organizational change.
The program me content provides comprehensive coverage of the major HR responsibilities, addressing strategic and operational aspects. The course involves both practical and theoretical considerations in the professional development in the field of HR. Another benefit of the program me is the opportunity it affords to meet and exchange ideas with colleagues from all over the globe.
Through intensive discussions with like-minded classmates, case studies and workshops directed by expert faculty members, participants will also learn how to implement the latest HR developments in the most beneficial way to their specific organization or institution. PARTICIPANTS
PROGRAMME
This seminar is aimed at individuals who wish to extend their understanding of HRM processes and their influence on organizational and individual effectiveness.
The 10 days in-depth training program me takes a strategic approach towards developing and managing Human Resources within the public and private sectors. Thus, this program me is intended for all senior HR management wishing to deepen their understanding in all areas of HR.
OBJECTIVES
The goal of the HR management seminar is to prepare human resource professionals to deal with the complexities and challenges of managing today's workforce.
Participants will return to their countries equipped with the latest practical tools of HR together with having enhanced their capacity to:
Understand the benefits of increased organizational and managerial effectiveness
Motivate their employees; thus advancing the whole organization
Determine and manage the strategic role of the HR function within the organization
Use problem solving, analytical and interpersonal skills that can be transferred, with
confidence, to the workplace
Identify, analyze and respond to social, economic and legal factors influencing the
operations of their employing organizations and its HRM policies
Bring out an appreciation of the need for innovative thinking
Recognize how future trends in linking strategy and HR management may impact your
organization
Identify HR problem areas and provide alternative solutions that facilitate management
processes CURRICULUM
Strategic HR Management
Innovation and Organizational Change
Globalization and its impact on the Human Resource
Specific Topics within Human Resources:
- Recruitment and selection
- Interview Techniques
- Employee Development and Training
- Benefits & Compensation
Conflict Resolution
Interpersonal Communication in the Organizational Context
Team Work and Team Regulation Processes
Information Technology (IT) in Human Resources
NOTE: The above curriculum outline is intended as a guide only. The sequence of course offerings is subject to change at the discretion of the administration.
Management of Higher Education Institutions WALDENBURG INTERNATIONAL COLLEGE
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Human Resources Management WALDENBURG INTERNATIONAL COLLEGE
DESCRIPTION PROGRAMME
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اهم دبلوم تدريبي موجه للعاملين في معامل الفحص والاختيار والمعايرة حيث يتناول شرح نظام ادارة الجودة الشاملة لمعامل الاختبار والمعايرة والمتطلبات العامة والهيكلية ومتطلبات الموارد ومتطلبات العملية ومتطلبات نظام الادارة والمراجعات الداخلية لنظام إدارة الجودة لمعامل الاختبار والفحص والمعايرة
شهادة دبلومة ادارة المطابخ الفندقية تهدف الى تأهيل المشاركين على فهم دور واهمية ادارة الاغذية والمشروبات، والتعرف على الاقسام والادارات التابعة لادارة الاغذية والمشروبات والهيكل التنظيمي لتلك الادارة الهامة في الفنادق والمطاعم، كذلك اكساب المشاركين اصول العمل في المطابخ ومعرفة قواعد ومتطلبات النظافة الشخصية ومبادئ الصحة العامة للعاملين في المطبخ الفندقي، بحيث يستوعب المشارك في نهاية البرنامج التدريبي آلية العمل في المطابخ الفندقية، وكيفية إدارتها بأسلوب احترافي ومنهجي.
ورشة تدريبية تشرح ماهي العلامة التجارية وأهيمتها ومراحل بناءها وخطة بناءها ولماذا تفشل الشركات في بناء العلامة التجارية المميزة لها وكيفية تحديد التموضع Positioning الصحيح للعلامة التجارية، ويتم تنفيذ هذه الورشة التدريبية المكثفة في جلسة واحدة 5 ساعات تغطي كافة المحاور التدريبية.
ورشة تدريبية مكثفة تتناول مهارات التعامل مع شكاوى العملاء وبناء العلاقة الايجابية مع العميل واساليب التعامل مع الشكوى ورصدها وطرح الاسئلة والاستماع ونزع فتيل الغضب لدى العميل وحل الشكوى.