Key Performance Indicators Catalogue for HR Function
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Employee Productivity
· average sales turnover per employee
· average profit per employee
· value added per employee
Employee Cost
· employment costs as % of sales turnover / profit
· employment costs per employee
· employment costs as % of operating costs
Employee Turnover/Loyalty
· % of employees that leave the organization in a given time period
· average length of service
Remuneration and Benefit Benchmark
· average salary paid vs. competition / industry and geographical norms
· benefits provided vs. competition / industry and geographical norms
Willingness of Employees to Recommend the Company as an Employer
· % of employees who are willing to recommend the organization as an employer to a friend
· % of applicants / appointees that have received recommendations from current employees
Recruitment Process
· average lead time to recruit employees
· average cost of recruiting off employees
· average number of applications received per vacancy
Skills/Competencies Availability
· average lead time to develop skills/competencies that are required
· average lead time to close skills/competencies gaps
· % of required skills/competencies available within the organization
Employee Satisfaction with Training Program
· % of training course participants that are satisfied / highly satisfied with the course or program
· % of training course participants that are dissatisfied / highly dissatisfied with the course or program
Training Budget
· expenditure on training and staff development per employee in a given period
Availability of Training Courses
· % of training courses that match organizational requirements
· % of training courses that match employee's personal requirements
· average number of courses requested, but not offered

Impact of Training
· % difference in the rate of productivity before and after training
· % difference in the defects rate before and after training
· proportion of training programmers resulting in productivity improvements
· proportion of training programmers resulting in quality improvements (reduction in defects)
Employee Development
· % of employees that develop Individual Development Plan
· % of employees that fully execute their Individual Development Plan
Employee Career Coaching
· % of employees that participate in career coaching program
· % of employees that have been assessed in Assessment Center
Internal Promotion Opportunities
· average lead time to promotion
· average lead time for promotion from bottom grade to senior management
· % of managers / senior managers who have been promoted internally

Employee Motivation
· % of employees that are committed to the organizational goals and objectives
· % of employees that are considered to be 'highly motivated'
Employee Satisfaction
· Employee Satisfaction Survey Index