E-mail: [مشاهدة الروابط متاحة فقط لأعضاء المنتدى .. ]
PERSONAL INFORMATION
Date of Birth: 10/10/1989
Martial Statues: Single
Nationality: Egyptian
OBJECTIVES:
Seeking an opportunity in the entry level at the field of HR or customer service within an organization that allows me to gain experience, work in a high professional and dynamic environment, be a part in a successful team to help in the organization’s success and development, .
EDUCATION:
Bachelor degree of Business Administration, Sadat Academy for Management Sciences, Banking Department.
Graduation Grade: B Graduation Year: 2010
Graduation project: Made a research about the International Financial Crisis, and its effect on the banking sector, and the stock market in Egypt. Graduation project grade:Excellent
Secondary Stage:Graduated from El Sadat experimental language school.
EXPERIENCE ANDTRAINING
HR Coordinator, GMC Group: from May 2011 – till now:
Job description: -Making and updating a strong database (soft & hard copies) for all vacancies in the company.
-Helping in the recruiting process through screening and selecting the candidates, and testing their language, computer and soft skills through conducting 1st interviews.
-Helping in employees' training process by making and creating TNA, and making regular assessments and maintaining a strong relationship with them, also contacting different educational centers and evaluating their offers to pick the best out of them.
- Finishing any given tasks from the direct manager.
Barclays Bank Call Centerrepresentative: from November 2010 – January 2011 Job description: Handling all incoming calls from bank clients, providing them with the needed information, handle and resolve customer complaints, record details of inquiries, comments and complaints, communicate and coordinate with internal departments, follow up on customer interactions Finishing any given tasks within the deadline.
Mobinil Customer Service representative: from July 2010 – October 2010
Job description: Handling all incoming calls of the Call Center. Providing best possible service to both external & internal customers to achieve highest level of customer satisfaction, handle and resolve customer complaints.
Administration Assistant, Horse Engineering works: from Jun 2008- Sep 2008
Job description: Handling the incoming purchasing requests from the engineers, compare them with the Bill of Materials, check the overall price of the requested pieces, process the suppliers data files calculate taxes and make a final order and deliver it to the financial sector, also I did some archiving for the files.
COURSES
Special course about the stock market, at Fortress Company under the supervision of Ms. Doaa Olwy.
Successfully finished the advanced phase of the American Language Course.
Successfully finished the ICDL course.
Contributed in a successful simulation about “Extraordinary General AssemblyMeeting to Discuss Opening New Branches for a Bank That Will Utilize According To Grameen’s Bank Way in Offering Loans” in the final semester at college.
Was awarded a special certificate of merit for coming up with a new banking service.
SKILLS:
Computer Skills
Excellent Internet usage, navigation and searching.
Microsoft Windows XP, Vista, 7.
Excellent knowledge of MS Office 2003 & 2007 Applications.
Very good usage of CRM.
Very good usage of Oracle based applications.
Able to understand and work on any software after a very short period of training.
Language Skills
Arabic: Mother tongue
English: Excellent written and spoken
Communication Skills
Excellent team worker, also able to work independently
Able to work under pressure with high sense of responsibility
High communication skills.
Very hard worker.
Very good and quick learner with the ability to catch new experiences and use it in getting the work done
Human resources has one sole mission: securing the partner relationship between employee and employer in order to keep everyone focused on the corporatre business strategy. as such it is a function... (مشاركات: 0)
For 5 Stars Hotel in Taba
total Salary : Average 2500 Negotiable
3 Free meals
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السادة / اعضاء المنتدى المحترمين
السلام عليكم ورحمه الله وبركات
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احصل على اهم الكورسات الخاصة بتأهيلك لشغل الوظائف في مجال ادارة الجودة في العمليات الصناعية الانتاجية، وبحصولك على هذا البرنامج التدريبي المتميز ستكون مؤهلا تماما لفهم كيفية تحقيق متطلبات هندسة الانتاج الصناعي ومتطلبات نظام ادارة الجودة بالمنشآت الصناعية طبقا لبنود المواصفة الدولية الايزو 9001/2015.
كورس تدريبي متخصص في ادارة الصيدليات حيث يتناول موضوع ادارة الصيدلية وادارة مخزون الادوية وادارة المشتريات بالصيدلية والادارة المالية للصيدلية وآليات تطبيق معايير السلامة والصحة المهنية بالصيدليات و تطبيق متطلبات مكافحة العدوي بالصيدلية وادارة الجودة الطبية داخل الصيدلية ومهارات وآليات التعامل والتواصل الفعّال مع عملاء الصيدلية
دورة تدريبية موجهه للعاملين في مجال ادارة المؤتمرات والحفلات حيث يؤهل هذا البرنامج التدريبي المتميز المشاركين فيه للالتحاق بالعمل في مجالات تنظيم المؤتمرات والحفلات
دبلوم المعايير الوطنية السعودية للمستشفيات سباهي (CBAHI) واحد من أهم البرامج التدريبية في مجال الجودة في ادارة المستشفيات، حيث يؤهل المشاركين على فهم معايير الاعتماد فى جميع أقسام المؤسسة الصحية ويمكنهم من معايير سباهي في الممارسات اليومية للمؤسسة الصحية في المملكة العربية السعودية.
برنامج تدريبي يؤهل المشاركين للعمل في مجال صحافة البيانات من خلال التدريب العملي على جمع وتحليل البيانات ورصد العلاقات بينها وتحويل البيانات الى قصة صحفية معززة بالأدلة الرقمية وتقديمها للجمهور المستهدف بصورة صحفية شيقة.