If you haven't mastered these simple sales skills, you won't be able to sell at the highest level. Make sure you've checked them all off.
Over the past 10 years, I've had in-depth conversations with more than 75 sales gurus, as well as hundreds of sales professionals and managers. Based on that experience, I have concluded that there are eight–and only eight–truly essential sales skills.
If you have these skills already, fantastic. If you don't, it's time to start filling in the gaps.
1. Researching Prospects
Chances are your prospect knows plenty about you, your firm and your competition. In order to add real value, you'll need to know even more about the prospect, the prospect's business and the prospect's own customers.
2. Planning Meetings
Every contact with a prospect or customer should end in some kind of commitment from the customer—an agreement to do something that will move the process forward. This is only possible if you plan carefully to make it happen
3. Creating Rapport
The first decision that every buyer makes is: "Do I want to do business with this person?" To create that all-important instant connection, you've got be curious, personable and really care about the people you're trying to help.
4. Asking Questions
If you can't satisfy a customer's real needs, you can't make a sale. And if you don't ask the right questions–or if you ask them the wrong way–you'll never know what the customers really need, and therefore will never be able to help.
5. Listening Actively
This is even more important than asking the right questions. When customers are talking, it's not enough to keep your mouth closed. You've also got to keep your mind open to discover ways to truly be of service.
6. Presenting Solutions
This means creating and describing a specific solution to previously agreed-upon needs. Note: It is the exact opposite of a sales pitch, which is a one-size-fits-all way to say "all I care about is making a sale."
7. Asking for Commitment
All of the above is completely pointless if the activity doesn't eventually result in some sales. If you don't ask for the business at some point, it's not going to happen. So learn how to ask.
8. Building Relationships
Your short-term goal is to walk "arm in arm" with the customer as they arrive at the best possible solution. Your long-term goal is to become part of that customer's essential business network ... and vice versa.
I'll be discussing all eight of these essential sales skills in detail–with specific tips and techniques–over the next few months in this column, so stay tuned. Probably the best way to stay plugged in is to .
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برنامج تدريبي يساعدك في اكتساب الخبرات المهنية لادارة المشاريع وتطبيقها في عملك و يمكنك من وضع نظام يناسب المؤسسة لكيفية ادارة المشروعات والعمليات المرتبطة بها وتكاملها مع التقارير المطلوبة ومؤشرات الأداء.
دبلوم التغذية العلاجية هو برنامج تدريبي يشرح مفاهيم التغذية العلاجية والتحاليل الخاصة بتقييم الحالة الغذائية وكيفية وضع خطة غذائية ونظام البدائل الغذائية وتخطيط النظام الغذائي والتعامل الغذائي مع مشكلات السمنة والنحافة ويشرح ادوية التخسيس المنتشرة واثارها الجانبية وأجهزة التخسيس واستخدام الاعشاب وخطط تغذية الرياضيين وتغذية الحالات الخاصة مثل مرضى السكر ومقاومة الانسولين ومرضى الضغط المرتفع والحوامل والمرضعات والمراهقين والبالغين والمسنين.
تقدم هذه الدبلومة للمتدربين فرصة قوية لفهم وتطبيق مفاهيم التسويق في مجال الفنادق، كما تتناول الدبلومة دور التسويق في الفنادق وفي مجال الضيافة بشكل عام. وتسلط الضوء على الادوات والاساليب المستخدة في وضع استراتيجية التسويق للفندق.
كورس تدريبي فريد يتم فيه الشرح المتعمق لتنظيم وتخطيط احتفالية الزواج من البداية حتى النهاية وتنسيق وتصميم ديكور قاعة الافراح بما يتناسب مع اذواق العملاء المختلفة ويحقق الاستغلال الانسب للقاعة ومكوناتها
برنامج تدريبي متخصص يهدف لمساعدة مديري الانتاج في المنشآت الصناعية للتعرف على الفرق بين ادارة العمليات والانتاج والصيانة، والتركيز على شرح مودل SIPOC، وكيفية معرفة حجم الطلب على الانتاج وما هي ادوات التخطيط الزمني للانتاج، وذلك يتعلم المشاركين تخطيط الاحتياجات الخاصة بالخامات والمكونات والتعرف على ادوات الانتاج الرشيق واهم مؤشرات قياس الاداء والكفاءة.