Reason For Late Delivery

(your name, street

city, state, zip)




city, state, zip)

Dear ____ (name):

We can definitely understand your annoyance in not receiving the _______
(number and item) that you ordered. Orders requiring __________(special work)
need ____ (time span) for delivery. Our salesperson probably did not make that
clear and we are sorry for that misunderstanding.

Your order will be shipped ____ (day and week it will be shipped) and will arrive
within ____ (time period). Please forgive the delay. We know that you will be
satisfied with the final product.