Dear

It was distressing to learn that the chocolate we shipped

to your firm last week arrived in bits and pieces. Per

your request, a new shipment for 30 lbs. left our dock this

morning and is scheduled for afternoon delivery to you on

May 26th. Please turn over the damaged goods to the driver

at the time of deliver.

I am sorry that this unfortunate incident occurred and

sincerely appreciate your continued patronage.