Job Title:IT Software Quality Assurance & Control Auditor
Duties & Responsibilities:
Coordinate the development of service level agreements for various services offered by IT Coordinate the development and delivery of education and training programs for SLA and software quality for employees and IT team Serve as the company compliance officer SLA in front of the legal administration Develop and implement the incidence reporting system and respond to alleged SLA violations and complaints from internal or external parties Coordinate the development of software testing cycles, processes and selection of related tools Perform quality analysis and integrity tests of developed software before delivery to customer Point out the inefficient areas, failing the performance tests and
suggest measures to improve SLAs
Inspect and verify whether the employees are adhering to the SLA regulations and development guidelines
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Urgently Needed ASAP
Thanks & Best regards,