الموضوع: Improving Performance Management

Improving Performance Management

By : Leslie Allan

the seven key hallmarks of a well-functioning employee performance management system

• Goals are mutually agreed between the manager and the employee and are aligned with the team and function goals
  
  
• The manager meets with their team and each direct report regularly (weekly or fortnightly) to discuss goals, progress and roadblocks
  
  
• Numerical employee performance ratings are avoided in place of data-driven progress reports on goal attainment
  
  
• Feedback on employee behaviors is sourced from multiple stakeholders, including managers, internal and external customers, peers and suppliers
  
  
• Financial incentives are supplanted with a range of non-monetary rewards and forms of recognition
  
  
• Appraising managers are upskilled to be able to set meaningful goals and give effective employee feedback
  
  
• Manager-employee feedback is two-way with direct reports also providing feedback to their manager