Salam,

Ok; for definitions, the reference was the "Business Dictionary, V4", and for capitals the reference was "Business Networks and Management Journal,Robert E. Franken,3rd Ed. USA, 2009"
And for the HR roles responsibilities, the reference was, Human motivation, Robert W. Weisberg, Ch12, USA, 2008

The rest was done by me, and my own methodology.

Hope it is clear now and let me know if you need further info.

Regards