الموضوع: الرجاء المساعدة للحصول على الجائزة

تحية طبيه وبعد،،
الرجاء مساعدتي بحل الأسئلة
BUSINESS CONTEXT AND ORGANIZATION PROFILE


MACRO BUSINESS ENVIRONMENT








COMPETITIVE ENVIRONMENT









ORGANIZATION’S RESOURCES AND CAPABILITIES



PROCESSES


C1 LEADERSHIP


C1.1 LEADERSHIP ACTIONS AND STYLES
















C1.2 LEADERSHIP OF ORGANIZATIONAL CULTURE AND DIRECTION

























C2 STRATEGY

C2.1 STRATEGY ANALYSIS PROCESS















C2.2 STRATEGY DEVELOPMENT PROCESS













C2.3 STRATEGY IMPLEMENTATION PROCESS























C.3 CUSTOMER



C3.1 MARKET INTELLIGENCE





















C3.2 CUSTOMER FOCUS PROCESSES AND CULTURE


































C3.3 MARKETING STRATEGY


























C3.4 CUSTOMER RELATIONSHIP




























C4 WORKFORCE AND TALENT MANAGEMENT



C4.1 WORKFORCE ALIGNMENT




















C4.2 WORKFORCE MANAGEMENT


















C4.3 TALENT MANAGEMENT















C5 OPERATIONS AND PROCESSES

C5.1 OPERATIONS AND PROCESSES DESIGN




























C5.2 OPERATIONS AND PROCESSES MANAGEMENT


























C6 INNOVATION


C6.1 INNOVATION POLICIES AND STRATEGIES


























C6.2 INNOVATION MANAGEMENT
























C7 GOVERNANCE

C7.1 CORPORATE GOVERNANCE STRUCTURE




















C7.2 TRANSPARENCY
















C7.3 ACCOUNTABILITY



















C8 CORPORATE SOCIAL RESPONSIBILITY

C8.1 CSR POLICIES AND STRATEGIES





























C8.2 CSR MANAGEMENT
























RESULTS


C9 FINANCIAL AND MARKET RESULTS


C9.1 FINANCIAL MARKET RESULTS
























C9.2 MARKETPLACE RESULTS


























C10 CUSTOMER-FOCUS RESULTS


C10.1 CUSTOMER SATISFACTION
























C10.2 CUSTOMER PERCEIVED VALUE





























C11 WORKFORCE AND TALENT MANAGEMENT RESULTS

C11.1 WORK SATISFACTION

























C11.2 SKILLS AND COMPETENCES


























C12 OPERATIONS AND PROCESSES RESULTS




C13 LEADERSHIP AND STRATEGY RESULTS



C14 INNOVATION RESULTS




C15 GOVERNANCE RESULTS



C16 CORPORATE SOCIAL RESPONSIBILITY RESULTS


C16.1 ENVIRONMENT INITIATIVES








C16.2 COMMUNITY INITIATIVES













C16.3 WORKPLACE INITIATIVES















C16.4 MARKETPLACE INITIATIVES