Work Culture Similarities and differences
Europe India Character • Quality is a given 
• Adherence to specifications
• Penalties in case of non- performance
• Promises have to be kept
• “Law & Order” attitude• Quality is a sales argument 
• Tend to generalize rather than being specific
• Incentives for completing the transaction
• Confirmations are flexible
• “Spirit of the Law” attitudePerspectives • Precise & accurate 
• Men and women are self- reliant;
• Do it yourself attitude• Think practical 
• Servants make life easier from childhood onCommunication • Clear & Brief 
• Black / White
• Yes / No• Indirect way of communicating 
• Reading between the lines
• Saying no is impoliteDictionary Yes / No • Yes means Agreement, Confirmation is fix 
• No means Definite refusal, No further discussions!• Yes means I hear you, I understand, I agree 
• Saying No is impoliteSocial Structures • Live in small families 
• Generations go separate ways
• Need freedom,
• privacy is very important
• “My home is my castle”
• Business is in most cases independent to the relatives• Live in large families 
• Strong bonding within the family
• Hardly any personal sphere,
• privacy, think in terms of ‘we’
• mix private & business
• Doing business with Indians means the entire family is included

 
						
					 
					
					 
				
				
				
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